ISE Lifetime Limited Warranty

Kloppenberg warrants to the original purchaser that it will repair or replace at its own cost and discretion the following Lifetime product models of its manufacture bearing the name Kloppenberg due to a factory defect in material and/or workmanship exclusive to the polyethylene liner and stainless steel bin cabinet:

UPRIGHT MODELS
1045-SS 1045-SBB 1315-SS 1315-SB 1325-SS 1325-SBB 1665-SS 1665-SBB

ICE SHUTTLE SYSTEM
SPS-1 SPS-1G SPS-2 SPS-2-SL

Kloppenberg Lifetime products must be installed, adjusted and maintained in accordance with the procedures set forth in the Maintenance Instructions and General Conditions provided with each unit to qualify for subject warranty.

Obligations of Kloppenberg are exclusively limited to the original purchaser / registered owner and does not cover purchased parts or extrusions of any kind on any Lifetime Product.

All decisions regarding defects in material, workmanship, accident, alteration, misuse, improper maintenance or installation shall be made by Kloppenberg and Company and shall be final and binding upon both parties.

All claims must submitted directly to Kloppenberg and are exclusively limited to the original purchaser.

Lifetime warranty products must be registered with Kloppenberg within 30 days of invoiced ship date by the owner/end user to include but not limited to unit model number, serial number, original date of installation, customer and original purchaser information.

Claims for shipments that are damaged are not covered by warranty and must be handled through the carrier.

Kloppenberg assumes no liability for warranted polyethylene liner or cabinet conditions that do not result in an inoperable and unusable state.

The foregoing warranty shall not apply to cosmetic damage, punctures or any outside or internal damage resulting from foreign objects.

Kloppenberg does not warrant incidental or consequential damages of any kind resulting in whole or in part from misuse or inadequate maintenance of the product or any part thereof.

Kloppenberg assumes no liability for damage of any kind that is a result of alteration or used parts that are not manufactured or approved in writing by Kloppenberg.

This warranty is applicable only in the United States and Canada.

Kloppenberg strongly advises that a pre-determination for any warranty be made by direct contact with Kloppenberg before any service has been called or completed.

 

Manufacturer’s Warranty

Kloppenberg warrants to the original purchaser that it will repair or place, at its own cost, any commercial ice bins of its manufacture bearing the name Kloppenberg due to a factory defect in material and/or workmanship occurring within the firs year from the date of sale for any all-stainless bin and dispenser product. All Kloppenberg products must be installed, adjusted and maintained in accordance with the procedures set forth in the Maintenance Instructions and General Conditions and General Conditions provided with each ice bin and dispenser to qualify for subject warranty. This warranty does not include parts or labor coverage for a factory component failure or other damage resulting from:

  • Improper management of ice production and storage
  • Failure to clean and maintain as set forth in the Maintenance Instructions and General Conditions
  • Adverse operating conditions
  • Drain line malfunctions
  • Water content irregularities for any reason

All decisions regarding defects in material, workmanship, accident, alteration, misuse, improper maintenance or installation shall be made by Kloppenberg and Company and shall be final and binding upon the parties. All claims must include the ice bin model number, serial number, and original date of installation and customer identification.

This warranty is applicable only in the United States and Canada. Kloppenberg assumes no liability for incidental or consequential damages of any kind for any damages resulting in whole or in part from misuse or inadequate maintenance of the product or any part thereof.

THE WARRANTY DESCRIBED IN THIS PARAGRAPH SHALL BE IN LIEU OF ANY OTHER WARRANTY EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.

ALL SUBJECT WARRANTY CLAIMS MUST BE PRE-AUTHORIZED.